Welcome to buy Puma Shoes.

Shipping & Returns

Shipping Policy

  1. We shall endeavor to dispatch the goods to you as soon as possible after you place the order, normally within 2 working days if the goods are in stock.
  2. All the goods are shipped from China.
  3. You can select standard delivery, it is free of charge. International shipping usually takes between 5 to 10 business days from when the item is dispatched to delivery. If you require a faster shipping option, we also offer UPS, TNT and FedEx Services which will take 3-4 business days to arrive, after being shipped. Extra $30 needed.
  4. Shipments to America, UK, France, Germany, Spain, Italy, Canada, Australia, New Zealand, Mexico, Switzerland, Belgium, Ireland, Denmark, Japan, Portugal, Norway, Greece, Singapore and Vietnam are free.
    Shipments to other countries are at cost: Netherlands, Iraq, Russia, Poland, Iran are for 30 dollars, Guadeloupe is 50 dollars and Brazil is 10 dollars.
  5. All deliveries are sent with registered couriers who MUST obtain a signature at time of delivery. Under some special circumstances, courier deliveries may be replaced by local post office.

Return Policy

  1. We are able to accept returns only at our mistakes, for example: wrong size, wrong color or wrong style. The buyers can keep the incorrect one and have no need to return to us. We will reship the right one without any charge.
  2. If you would like to return the product for any other reason or you have any questions, please call our Customer Service Center.